FREE Worldwide Shipping on Orders over USD$70 (~6 boxes) !
FREE HK Shipping on Orders over HKD$200 (~2 boxes) !

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Payment and Shipping

Payment

Payment Options
We accept the following payment options:
Visa/Master(Pay by Paypal)/Paypal/UnionPay/Alipay/Wechat Pay
Exchange Rate
The exchange rate shown on the web site is for reference purpose. Exchange rate varies according to the payment method you use and will be determined when you check out. Please note all orders will be calculated in HKD.  

Shipping Options (in HKD)

Hong Kong - SF Express Local
Orders below $200HKD: Flat Rate $10 HKD

Orders over $200HKD: Free
China - HK Post e-Express (China EMS) 
Orders below $70USD (~$547HKD): Flat Rate $50 HKD

Orders over $70USD (~$547HKD): Free
Shipping Courier Circulation areas Estimated delivery time
HK Post eExpress (China EMS)

Guangdong, Fujian, Sichuan, 
Chongqing, Zhejiang, Shanghai, Shandong, Tianjin, Beijing 

4-10 days
HK Post eExpress (China EMS) Jiangsu, Anhui, Jiangxi, Henan, Hubei, Hunan, Guangxi, Hainan, Guizhou, Yunnan,  Hebei, Sanxi, Shianxi, Inner Mongolia, Ganshu, Qinghai Ningxia, Liaoning, Jilin, Heilongjiang, Tibet, Xinjiang 4-10 days
International - Hong Kong Post e-Express, Hong Kong Speed Post, DHL eCommerce, Aramex 
Orders over USD$70 (~$547HKD): Free
Orders over HKD$2000 (~$257USD): HKD$100 (Parcel separation fee)
Orders over HKD$3000 (~$385USD): HKD$200 (Parcel separation fee)
* Due to the recent coronavirus situation, mail delivery services to certain destinations are subject to delay / suspended

 

Order under USD$70 (~$547HKD):


Asia 
(except Hong Kong and China)

Regions Shipping Courier
[7-14days]
(HKD)
HK Post
(Speedpost)
[3-7days]
(HKD)
Taiwan HK Post Air Mail:
$150
$280
Singapore HK Post
(e-Express):
$80
$250
Macao SAR SF express:
$60
[3-5days]
$230
[1-2days]
Malaysia Aramex:
$90
$230
Japan, Indonesia,
Thailand, Vietnam,
Philippines,
South Korea
HK Post
(e-Express):
$80
$250
Bangladesh, India HK Post Air Mail:
$150
$280


Europe

Regions Shipping Courier
[7-14days]
(HKD)
HK Post
(Speedpost)
[3-7days]
(HKD)
Italy, Hungary DHL eCommerce:
$140
$400
United Kingdom,
Sweden, Turkey
HK Post
(e-Express):
$140
$400
France, Germany HK Post
(e-Express):
$110
$320
Luxembourg,
Netherlands, Spain
HK Post
(e-Express):
$140
$320
Czech Republic,
Norway, Poland
DHL eCommerce:
$140
$400
Belgium, Denmark,
Finland, Ireland,
Portugal, Romania
DHL eCommerce:
$140
$320
Cyprus Aramex:
$250
NA
Greece NA $310
Switzerland HK Post
(e-Express):
$200
$350


Latin America

Regions Shipping Courier
[7-14days]
(HKD)
HK Post
(Speedpost)
[3-7days]
(HKD)
Brazil, Mexico DHL eCommerce:
$150
NA


North America

Regions Shipping Courier
[7-14days]
(HKD)
HK Post
(Speedpost)
[3-7days]
(HKD)
Canada DHL eCommerce:
$170
$320
United States HK Post
(e-Express):
$160
$380


Oceania

Regions Shipping Courier
[7-14days]
(HKD)
HK Post
(Speedpost)
[3-7days]
(HKD)
Australia DHL eCommerce:
$170
$270
New Zealand HK Post Air Mail:
$170
NA


Rest of World

Austria Bahrain Bermuda
Brunei Bulgaria Cambodia
Colombia Estonia Fiji
French
Polynesia
Iceland Israel
Jordan Kuwait Laos
Maldives Mongolia Myanmar
(Burma)
Nauru Nepal Netherlands
Antilles
Nigeria Oman Pakistan
Qatar Saudi Arabia Slovenia
Solomon Islands South Africa Sri Lanka
United Arab
Emirates
Vanuatu

*Noted: Some regions are not mentioned, please contact our CS team via info@naturali.asia for more info


Terms and Conditions:

  1. All destinations customs duties / taxes and storage will be settled by the consignee unless by prior arrangement.
  2. If claim is made for loss / damage of the shipment, all compensation offered will be as per the standard terms & conditions.
  3. Please understand that we do not provide delivery status follow up service. If your parcel has not been delivered within the estimated period, please visit your courier's tracking website or contact your local carrier for the latest delivery status.