FREE Worldwide Shipping on Orders over USD$70 (~6 boxes) !
FREE HK Shipping on Orders over HKD$200 (~2 boxes) !

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Payment and Shipping

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    • Payment

    Payment Options
    We accept the following payment options:
    Visa/Master(Pay by Paypal)/Paypal/UnionPay/Alipay/Wechat Pay
    Exchange Rate
    The exchange rate shown on the web site is for reference purpose. Exchange rate varies according to the payment method you use and will be determined when you check out. Please note all orders will be calculated in HKD.  


    Shipping Options (in HKD)

    Hong Kong - SF Express Local
    Orders BELOW HKD$200: Flat Rate HKD$10
    Orders OVER HKD$200: Free
    China - HK Post e-Express (China EMS) 
    Orders BELOW HKD$550 (USD$70): Flat Rate HKD$50
    Orders OVER HKD$550 (USD$70): Free
    Shipping Courier Circulation areas Estimated delivery time
    HK Post e-Express (China EMS)

    Guangdong, Fujian, Sichuan, 
    Chongqing, Zhejiang, Shanghai, Shandong, Tianjin, Beijing, Jiangsu, Anhui, Jiangxi, Henan, Hubei, Hunan, Guangxi, Hainan, Guizhou, Yunnan,  Hebei, Sanxi, Shianxi, Inner Mongolia, Ganshu, Qinghai Ningxia, Liaoning, Jilin, Heilongjiang, Tibet, Xinjiang

    		 4-10 days
    International - Hong Kong Post e-Express, Hong Kong Speed Post, DHL eCommerce, Aramex 
    Orders over HKD$550 (USD$70): Free
    Orders over HKD$2000 (USD$250): HKD$100 (Parcel separation fee)
    Orders over HKD$3000 (USD$380): HKD$200 (Parcel separation fee)

     

    Orders BELOW HKD$550 (USD$70):
    Asia (except Hong Kong and China)

    Regions Shipping Courier
    [7-14days]
    (HKD)    		 HK Post
    (Speedpost)
    [3-7days]
    (HKD)
    Taiwan HK Post Air Mail:
    $150    		 $280
    Singapore HK Post
    (e-Express):
    $80    		 $250
    Macao SAR SF express:
    $60
    [3-5days]    		 $230
    [1-2days]
    Japan, Indonesia,
    Malaysia, Thailand,
    Vietnam, Philippines,
    South Korea    		 HK Post
    (e-Express):
    $80    		 $250
    Bangladesh, India HK Post Air Mail:
    $150    		 $280


    Europe

    Regions Shipping Courier
    [7-14days]
    (HKD)    		 HK Post
    (Speedpost)
    [3-7days]
    (HKD)
    Italy, Hungary DHL eCommerce:
    $140    		 $400
    United Kingdom,
    Sweden, Turkey    		 HK Post
    (e-Express):
    $140    		 $400
    France, Germany HK Post
    (e-Express):
    $110    		 $320
    Luxembourg,
    Netherlands, Spain    		 HK Post
    (e-Express):
    $140    		 $320
    Czech Republic,
    Norway, Poland    		 DHL eCommerce:
    $140    		 $400
    Belgium, Denmark,
    Finland, Ireland,
    Portugal, Romania    		 DHL eCommerce:
    $140    		 $320
    Cyprus Aramex:
    $250    		 NA
    Greece NA $310
    Switzerland HK Post
    (e-Express):
    $200    		 $350


    Latin America

    Regions Shipping Courier
    [7-14days]
    (HKD)    		 HK Post
    (Speedpost)
    [3-7days]
    (HKD)
    Brazil, Mexico DHL eCommerce:
    $150    		 NA


    North America

    Regions

    Spaceship
     [10-14 days]
    (HKD)
    Canada $170
    United States $330


    Oceania

    Regions Shipping Courier
    [7-14days]
    (HKD)    		 HK Post
    (Speedpost)
    [3-7days]
    (HKD)
    Australia DHL eCommerce:
    $170    		 $270
    New Zealand HK Post Air Mail:
    $170    		 NA


    Rest of World

    Austria Bahrain Bermuda
    Brunei Bulgaria Cambodia
    Colombia Estonia Fiji
    French
    Polynesia    		 Iceland Israel
    Jordan Kuwait Laos
    Maldives Mongolia Myanmar
    (Burma)
    Nauru Nepal Netherlands
    Antilles
    Nigeria Oman Pakistan
    Qatar Saudi Arabia Slovenia
    Solomon Islands South Africa Sri Lanka
    United Arab
    Emirates    		 Vanuatu

    *Noted: Some regions are not mentioned, please contact our CS team via info@naturali.asia for more info


    Terms and Conditions:

    1. All destinations customs duties / taxes and storage will be settled by the consignee unless by prior arrangement.
    2. If claim is made for loss / damage of the shipment, all compensation offered will be as per the standard terms & conditions.
    3. Please understand that we do not provide delivery status follow up service. If your parcel has not been delivered within the estimated period, please visit your courier's tracking website or contact your local carrier for the latest delivery status.